1. Introduction

This Policy sets out the obligations of Kidderminster Harriers Football Club Limited, a company registered in England under number :484523, whose head office is at Aggborough Stadium, Hoo Road, Kidderminster, Worcestershire, DY10 1NB, England, United Kingdom (“the Company”) regarding data protection and the rights of employees and clients (“data subjects”) in respect of their personal data under EU Regulation 2016/679 General Data Protection Regulation (“GDPR”).

The GDPR defines “personal data” as any information relating to an identified or identifiable natural person (a “data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

This Policy sets the Company’s obligations regarding the collection, processing, transfer, storage, and disposal of personal data. The procedures and principles set out herein must be followed at all times by the Company, its employees, agents, contractors, or other parties working on behalf of the Company.

The Company is committed not only to the letter of the law, but also to the spirit of the law and places high importance on the correct, lawful, and fair handling of all personal data, respecting the legal rights, privacy, and trust of all individuals with whom it deals.

1. The Data Protection Principles

This Policy aims to ensure compliance with the GDPR. The GDPR sets out the following principles with which any party handling personal data must comply. All personal data must be:

• Processed lawfully, fairly, and in a transparent manner in relation to the data subject.
• Collected for specified, explicit, and legitimate purposes and not further processed in a manner that is incompatible with those purposes. Further processing for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes shall not be considered to be incompatible with the initial purposes.
• Adequate, relevant, and limited to what is necessary in relation to the purposes for which it is processed.
• Accurate and, where necessary, kept up to date. Every reasonable step must be taken to ensure that personal data that is inaccurate, having regard to the purposes for which it is processed, is erased, or rectified without delay.
• Kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data is processed. Personal data may be stored for longer periods insofar as the personal data will be processed solely for archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes, subject to implementation of the appropriate technical and organisational measures required by the GDPR in order to safeguard the rights and freedoms of the data subject.
• Processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction, or damage, using appropriate technical or organisational measures.

1. The Rights of Data Subjects

The GDPR sets out the following rights applicable to data subjects (please refer to the parts of this policy indicated for further details):

• The right to be informed (Part 12).
• The right of access (Part 13);
• The right to rectification (Part 14);
• The right to erasure (also known as the ‘right to be forgotten’) (Part 15);
• The right to restrict processing (Part 16);
• The right to data portability (Part 17);
• The right to object (Part 18); d
• Rights with respect to automated decision-making and profiling (Parts 19 and 20).

1. Lawful, Fair, and Transparent Data Processing
   • The GDPR seeks to ensure that personal data is processed lawfully, fairly, and transparently, without adversely affecting the rights of the data subject. The GDPR states that processing of personal data shall be lawful if at least one of the following applies:
     • The data subject has given consent to the processing of their personal data for one or more specific purposes;
     • The processing is necessary for the performance of a contract to which the data subject is a party, or in order to take steps at the request of the data subject prior to entering into a contract with them;
     • The processing is necessary for compliance with a legal obligation to which the data controller is subject;
     • The processing is necessary to protect the vital interests of the data subject or of another natural person;
     • The processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the data controller; or
     • The processing is necessary for the purposes of the legitimate interests pursued by the data controller or by a third party, except where such interests are overridden by the fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.
   • If the personal data in question is “special category data” (also known as “sensitive personal data”) (for example, data concerning the data subject’s race, ethnicity, politics, religion, trade union membership, genetics, biometrics (if used for ID purposes), health, sex life, or sexual orientation), at least one of the following conditions must be met:
     • The data subject has given their explicit consent to the processing of such data for one or more specified purposes (unless EU or EU Member State law prohibits them from doing so);
     • The processing is necessary for the purpose of carrying out the obligations and exercising specific rights of the data controller or of the data subject in the field of employment, social security, and social protection law (insofar as it is authorised by EU or EU Member State law or a collective agreement pursuant to EU Member State law which provides for appropriate safeguards for the fundamental rights and interests of the data subject);
     • The processing is necessary to protect the vital interests of the data subject or of another natural person where the data subject is physically or legally incapable of giving consent;
     • The data controller is a foundation, association, or other non-profit body with a political, philosophical, religious, or trade union aim, and the processing is carried out in the course of its legitimate activities, provided that the processing relates solely to the members or former members of that body or to persons who have regular contact with it in connection with its purposes and that the personal data is not disclosed outside the body without the consent of the data subjects;
     • The processing relates to personal data which is clearly made public by the data subject;
     • The processing is necessary for the conduct of legal claims or whenever courts are acting in their judicial capacity;
     • The processing is necessary for substantial public interest reasons, on the basis of EU or EU Member State law which shall be proportionate to the aim pursued, shall respect the essence of the right to data protection, and shall provide for suitable and specific measures to safeguard the fundamental rights and interests of the data subject;
     • The processing is necessary for the purposes of preventative or occupational medicine, for the assessment of the working capacity of an employee, for medical diagnosis, for the provision of health or social care or treatment, or the management of health or social care systems or services on the basis of EU or EU Member State law or pursuant to a contract with a health professional, subject to the conditions and safeguards referred to in Article 9(3) of the GDPR;
     • The processing is necessary for public interest reasons in the area of public health, for example, protecting against serious cross-border threats to health or ensuring high standards of quality and safety of health care and of medicinal products or medical devices, on the basis of EU or EU Member State law which provides for suitable and specific measures to safeguard the rights and freedoms of the data subject (in particular, professional secrecy); or
     • The processing is necessary for archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes in accordance with Article 89(1) of the GDPR based on EU or EU Member State law which shall be proportionate to the aim pursued, respect the essence of the right to data protection, and provide for suitable and specific measures to safeguard the fundamental rights and the interests of the data subject.
2. Specified, Explicit, and Legitimate Purposes
   • The Company collects and processes the personal data set out in Part 21 of this Policy. This includes:
     • Personal data collected directly from data subjects
   • The Company only collects, processes, and holds personal data for the specific purposes set out in Part 21 of this Policy (or for other purposes expressly permitted by the GDPR).
   • Data subjects are kept informed at all times of the purpose or purposes for which the Company uses their personal data. Please refer to Part 12 for more information on keeping data subjects informed.
3. Adequate, Relevant, and Limited Data Processing

The Company will only collect and process personal data for and to the extent necessary for the specific purpose or purposes of which data subjects have been informed (or will be informed) as under Part 5, above, and as set out in Part 21, below.

1. Accuracy of Data and Keeping Data Up-to-Date
   • The Company shall ensure that all personal data collected, processed, and held by it is kept accurate and up-to-date. This includes, but is not limited to, the rectification of personal data at the request of a data subject, as set out in Part 14, below.
   • The accuracy of personal data shall be checked when it is collected and at regular intervals thereafter. If any personal data is found to be inaccurate or out-of-date, all reasonable steps will be taken without delay to amend or erase that data, as appropriate.
2. Data Retention
   • The Company shall not keep personal data for any longer than is necessary in light of the purpose or purposes for which that personal data was originally collected, held, and processed.
   • When personal data is no longer required, all reasonable steps will be taken to erase or otherwise dispose of it without delay.
3. Secure Processing

The Company shall ensure that all personal data collected, held, and processed is kept secure and protected against unauthorised or unlawful processing and against accidental loss, destruction, or damage. Further details of the technical and organisational measures which shall be taken are provided in Parts 22 to 27 of this Policy.

1. Accountability and Record-Keeping
   • The Company’s Data Protection Officer is Keith Mansell (“The data Protection Officer.”)
   • The Data Protection Officer shall be responsible for overseeing the implementation of this Policy and for monitoring compliance with this Policy, the Company’s other data protection-related policies, and with the GDPR and other applicable data protection legislation.
   • The Company shall keep written internal records of all personal data collection, holding, and processing, which shall incorporate the following information:
     • The name and details of the Company, its Data Protection Officer, and any applicable third-party data processors;
     • The purposes for which the Company collects, holds, and processes personal data;
     • Details of the categories of personal data collected, held, and processed by the Company, and the categories of data subject to which that personal data relates;
     • Details of any transfers of personal data to non-EEA countries including all mechanisms and security safeguards;
     • Details of how long personal data will be retained by the Company (please refer to the Company’s Data Retention Policy); and
     • Detailed descriptions of all technical and organisational measures taken by the Company to ensure the security of personal data.
2. Data Protection Impact Assessments
   • The Company shall carry out Data Protection Impact Assessments for any and all new projects and/or new uses of personal data which involve the use of new technologies and the processing involved is likely to result in a high risk to the rights and freedoms of data subjects under the GDPR.
   • Data Protection Impact Assessments shall be overseen by the Data Protection Officer and shall address the following:
     • The type(s) of personal data that will be collected, held, and processed;
     • The purpose(s) for which personal data is to be used;
     • The Company’s objectives;
     • How personal data is to be used;
     • The parties (internal and/or external) who are to be consulted;
     • The necessity and proportionality of the data processing with respect to the purpose(s) for which it is being processed;
     • Risks posed to data subjects;
     • Risks posed both within and to the Company; and
     • Proposed measures to minimise and handle identified risks.
3. Keeping Data Subjects Informed
   • The Company shall provide the information set out in Part 12.2 to every data subject:
     • Where personal data is collected directly from data subjects, those data subjects will be informed of its purpose at the time of collection; and
     • Where personal data is obtained from a third party, the relevant data subjects will be informed of its purpose:
       1. if the personal data is used to communicate with the data subject, when the first communication is made; or
       2. if the personal data is to be transferred to another party, before that transfer is made; or
       3. as soon as reasonably possible and in any event not more than one month after the personal data is obtained.
     • The following information shall be provided:
       • Details of the Company including, but not limited to, the identity of its Data Protection Officer;
       • The purpose(s) for which the personal data is being collected and will be processed (as detailed in Part 21 of this Policy) and the legal basis justifying that collection and processing;
       • Where applicable, the legitimate interests upon which the Company is justifying its collection and processing of the personal data;
       • Where the personal data is not obtained directly from the data subject, the categories of personal data collected and processed;
       • Where the personal data is to be transferred to one or more third parties, details of those parties;
       • Where the personal data is to be transferred to a third party that is located outside of the European Economic Area (the “EEA”), details of that transfer, including but not limited to the safeguards in place (see Part 28 of this Policy for further details);
       • Details of data retention;
       • Details of the data subject’s rights under the GDPR;
       • Details of the data subject’s right to withdraw their consent to the Company’s processing of their personal data at any time;
       • Details of the data subject’s right to complain to the Information Commissioner’s Office (the “supervisory authority” under the GDPR);
       • Where applicable, details of any legal or contractual requirement or obligation necessitating the collection and processing of the personal data and details of any consequences of failing to provide it; and
       • Details of any automated decision-making or profiling that will take place using the personal data, including information on how decisions will be made, the significance of those decisions, and any consequences.
4. Data Subject Access
   • Data subjects may make subject access requests (“SARs”) at any time to find out more about the personal data which the Company holds about them, what it is doing with that personal data, and why.
   • Data subjects wishing to make a SAR may do so in writing, using the Company’s Subject Access Request Form, or other written communication. SARs should be addressed to the Company’s Data Protection Officer
   • Responses to SARs shall normally be made within one month of receipt, however this may be extended by up to two months if the SAR is complex and/or numerous requests are made. If such additional time is required, the data subject shall be informed.
   • All SARs received shall be handled by the Company’s Data Protection Officer or by a named Company Director only.
   • The Company does not charge a fee for the handling of normal SARs. The Company reserves the right to charge reasonable fees for additional copies of information that has already been supplied to a data subject, and for requests that are manifestly unfounded or excessive, particularly where such requests are repetitive.
5. Rectification of Personal Data
   • Data subjects have the right to require the Company to rectify any of their personal data that is inaccurate or incomplete.
   • The Company shall rectify the personal data in question, and inform the data subject of that rectification, within one month of the data subject informing the Company of the issue. The period can be extended by up to two months in the case of complex requests. If such additional time is required, the data subject shall be informed.
   • In the event that any affected personal data has been disclosed to third parties, those parties shall be informed of any rectification that must be made to that personal data.
6. Erasure of Personal Data
   • Data subjects have the right to request that the Company erases the personal data it holds about them in the following circumstances:
     • It is no longer necessary for the Company to hold that personal data with respect to the purpose(s) for which it was originally collected or processed;
     • The data subject wishes to withdraw their consent to the Company holding and processing their personal data;
     • The data subject objects to the Company holding and processing their personal data (and there is no overriding legitimate interest to allow the Company to continue doing so) (see Part 18 of this Policy for further details concerning the right to object);
     • The personal data has been processed unlawfully;
     • The personal data needs to be erased in order for the Company to comply with a particular legal obligation
   • Unless the Company has reasonable grounds to refuse to erase personal data, all requests for erasure shall be complied with, and the data subject informed of the erasure, within one month of receipt of the data subject’s request. The period can be extended by up to two months in the case of complex requests. If such additional time is required, the data subject shall be informed.
   • In the event that any personal data that is to be erased in response to a data subject’s request has been disclosed to third parties, those parties shall be informed of the erasure (unless it is impossible or would require disproportionate effort to do so).
7. Restriction of Personal Data Processing
   • Data subjects may request that the Company ceases processing the personal data it holds about them. If a data subject makes such a request, the Company shall retain only the amount of personal data concerning that data subject (if any) that is necessary to ensure that the personal data in question is not processed further.
   • In the event that any affected personal data has been disclosed to third parties, those parties shall be informed of the applicable restrictions on processing it (unless it is impossible or would require disproportionate effort to do so).
8. Data Portability
   • The Company processes personal data using automated means.
   • Where data subjects have given their consent to the Company to process their personal data in such a manner, or the processing is otherwise required for the performance of a contract between the Company and the data subject, data subjects have the right, under the GDPR, to receive a copy of their personal data and to use it for other purposes (namely transmitting it to other data controllers).
   • To facilitate the right of data portability, the Company shall make available all applicable personal data to data subjects in the following format:
     • A full download of data held on internal system;
   • Where technically feasible, if requested by a data subject, personal data shall be sent directly to the required data controller.
   • All requests for copies of personal data shall be complied with within one month of the data subject’s request. The period can be extended by up to two months in the case of complex or numerous requests. If such additional time is required, the data subject shall be informed.
9. Objections to Personal Data Processing
   • Data subjects have the right to object to the Company processing their personal data based on legitimate interests, direct marketing (including profiling)
   • Where a data subject objects to the Company processing their personal data based on its legitimate interests, the Company shall cease such processing immediately, unless it can be demonstrated that the Company’s legitimate grounds for such processing override the data subject’s interests, rights, and freedoms, or that the processing is necessary for the conduct of legal claims.
   • Where a data subject objects to the Company processing their personal data for direct marketing purposes, the Company shall cease such processing immediately.
10. Data Security – Transferring Personal Data and Communications

The Company shall ensure that the following measures are taken with respect to all communications and other transfers involving personal data:

• Personal data may be transmitted over secure networks only; transmission over unsecured networks is not permitted in any circumstances;
• Personal data contained in the body of an email, whether sent or received, should be copied from the body of that email and stored securely. The email itself should be deleted. All temporary files associated therewith should also be deleted
• Where personal data is to be sent by facsimile transmission the recipient should be informed in advance of the transmission and should be waiting by the fax machine to receive the data;
• Where personal data is to be transferred in hardcopy form it should be passed directly to the recipient

1. Data Security – Storage

The Company shall ensure that the following measures are taken with respect to the storage of personal data:

• All electronic copies of personal data should be stored securely using passwords and data encryption;
• All hardcopies of personal data, along with any electronic copies stored on physical, removable media should be stored securely in a locked box, drawer, cabinet, or similar;
• All personal data stored electronically should be backed up
• No personal data should be stored on any mobile device (including, but not limited to, laptops, tablets, and smartphones), whether such device belongs to the Company or otherwise
• No personal data should be transferred to any device personally belonging to an employee and personal data may only be transferred to devices belonging to agents, contractors, or other parties working on behalf of the Company where the party in question has agreed to comply fully with the letter and spirit of this Policy and of the GDPR (which may include demonstrating to the Company that all suitable technical and organisational measures have been taken).

1. Data Security – Disposal

When any personal data is to be erased or otherwise disposed of for any reason (including where copies have been made and are no longer needed), it should be securely deleted and disposed of.

1. Data Security – Use of Personal Data

The Company shall ensure that the following measures are taken with respect to the use of personal data:

• No personal data may be shared informally and if an employee, agent, sub-contractor, or other party working on behalf of the Company requires access to any personal data that they do not already have access to, such access should be formally requested from the Data Protection Officer or a named Director of the company only;
• No personal data may be transferred to any employees, agents, contractors, or other parties, whether such parties are working on behalf of the Company or not, without the authorisation of from the Data Protection Officer or a named Director of the company only.
• Personal data must be handled with care at all times and should not be left unattended or on view to unauthorised employees, agents, sub-contractors, or other parties at any time;
• If personal data is being viewed on a computer screen and the computer in question is to be left unattended for any period of time, the user must lock the computer and screen before leaving it; and
• Where personal data held by the Company is used for marketing purposes, it shall be the responsibility of from the Data Protection Officer or a named Director of the company only to ensure that the appropriate consent is obtained and that no data subjects have opted out, whether directly or via a third-party service such as the TPS.

1. Data Security – IT Security

The Company shall ensure that the following measures are taken with respect to IT and information security:

• All passwords used to protect personal data should be changed regularly and should not use words or phrases that can be easily guessed or otherwise compromised. All passwords must contain a combination of uppercase and lowercase letters, numbers, and symbols.
• Under no circumstances should any passwords be written down or shared between any employees, agents, contractors, or other parties working on behalf of the Company, irrespective of seniority or department. If a password is forgotten, it must be reset using the applicable method. IT staff do not have access to passwords;
• All software (including, but not limited to, applications and operating systems) shall be kept up-to-date. The Company’s IT staff shall be responsible for installing any and all security-related updates after the updates are made available by the publisher or manufacturer

1. Organisational Measures

The Company shall ensure that the following measures are taken with respect to the collection, holding, and processing of personal data:

• All employees, agents, contractors, or other parties working on behalf of the Company shall be made fully aware of both their individual responsibilities and the Company’s responsibilities under the GDPR and under this Policy, and shall be provided with a copy of this Policy;
• Only employees, agents, sub-contractors, or other parties working on behalf of the Company that need access to, and use of, personal data in order to carry out their assigned duties correctly shall have access to personal data held by the Company;
• All employees, agents, contractors, or other parties working on behalf of the Company handling personal data will be appropriately trained to do so;
• All employees, agents, contractors, or other parties working on behalf of the Company handling personal data will be appropriately supervised;
• All employees, agents, contractors, or other parties working on behalf of the Company handling personal data shall be required and encouraged to exercise care, caution, and discretion when discussing work-related matters that relate to personal data, whether in the workplace or otherwise;
• Methods of collecting, holding, and processing personal data shall be regularly evaluated and reviewed;
• All personal data held by the Company shall be reviewed periodically, as set out in the Company’s Data Retention Policy;
• The performance of those employees, agents, contractors, or other parties working on behalf of the Company handling personal data shall be regularly evaluated and reviewed;
• All employees, agents, contractors, or other parties working on behalf of the Company handling personal data will be bound to do so in accordance with the principles of the GDPR and this Policy by contract;
• All agents, contractors, or other parties working on behalf of the Company handling personal data must ensure that any and all of their employees who are involved in the processing of personal data are held to the same conditions as those relevant employees of the Company arising out of this Policy and the GDPR; and
• Where any agent, contractor or other party working on behalf of the Company handling personal data fails in their obligations under this Policy that party shall indemnify and hold harmless the Company against any costs, liability, damages, loss, claims or proceedings which may arise out of that failure.

1. Transferring Personal Data to a Country Outside the EEA
   • The Company may from time to time transfer (‘transfer’ includes making available remotely) personal data to countries outside of the EEA.
   • The transfer of personal data to a country outside of the EEA shall take place only if one or more of the following applies:
     • The transfer is to a country, territory, or one or more specific sectors in that country (or an international organisation), that the European Commission has determined ensures an adequate level of protection for personal data;
     • The transfer is to a country (or international organisation) which provides appropriate safeguards in the form of a legally binding agreement between public authorities or bodies; binding corporate rules; standard data protection clauses adopted by the European Commission; compliance with an approved code of conduct approved by a supervisory authority (e.g. the Information Commissioner’s Office); certification under an approved certification mechanism (as provided for in the GDPR); contractual clauses agreed and authorised by the competent supervisory authority; or provisions inserted into administrative arrangements between public authorities or bodies authorised by the competent supervisory authority;
     • The transfer is made with the informed consent of the relevant data subject(s);
     • The transfer is necessary for the performance of a contract between the data subject and the Company (or for pre-contractual steps taken at the request of the data subject);
     • The transfer is necessary for important public interest reasons;
     • The transfer is necessary for the conduct of legal claims;
     • The transfer is necessary to protect the vital interests of the data subject or other individuals where the data subject is physically or legally unable to give their consent; or
     • The transfer is made from a register that, under UK or EU law, is intended to provide information to the public and which is open for access by the public in general or otherwise to those who are able to show a legitimate interest in accessing the register.
2. Data Breach Notification
   • All personal data breaches must be reported immediately to the Company’s Data Protection Officer.
   • If a personal data breach occurs and that breach is likely to result in a risk to the rights and freedoms of data subjects (e.g. financial loss, breach of confidentiality, discrimination, reputational damage, or other significant social or economic damage), the Data Protection Officer must ensure that the Information Commissioner’s Office is informed of the breach without delay, and in any event, within 72 hours after having become aware of it.
   • In the event that a personal data breach is likely to result in a high risk (that is, a higher risk than that described under Part 29.2) to the rights and freedoms of data subjects, the Data Protection Officer must ensure that all affected data subjects are informed of the breach directly and without undue delay.
   • Data breach notifications shall include the following information:
     • The categories and approximate number of data subjects concerned;
     • The categories and approximate number of personal data records concerned;
     • The name and contact details of the Company’s data protection officer (or other contact point where more information can be obtained);
     • The likely consequences of the breach;
     • Details of the measures taken, or proposed to be taken, by the Company to address the breach including, where appropriate, measures to mitigate its possible adverse effects.
3. Implementation of Policy

This Policy shall be deemed effective as of 25th May 2018. No part of this Policy shall have retroactive effect and shall thus apply only to matters occurring on or after this date.

はじめに

このポリシーは、当社のオンラインショップを訪問する場合や、その他の方法で個人データを提供する場合に、どのように個人データを収集、処理、保持するかを定めています。私たちは、459b Green Lanes, London, N13 4BSに所在するKaizen Ticketing Solutions LTDです。私たちはあなたの個人データのデータ管理者です。

このポリシーはあなたの法的権利と義務に影響を与えるため、注意深くお読みください。ご質問がある場合は、メールでお問い合わせいただくか、0208 858 0709にお電話ください。

収集する個人データ

チケットを予約したり、商品を購入したりする際に、名前、住所、メールアドレス、支払い情報を含む個人データを収集、処理、保存、使用します。また、イベントに参加するために他の人を登録する場合、その人に関する個人データを提供することもあります。あなたは、当社に提供する他の人の個人データについて、このプライバシー通知を通知し、必要に応じてその同意を得て、当社がこのポリシーに従って合法的にその個人データを処理できるようにすることに同意します。

当社に提供するすべての個人データは、真実で完全かつ正確でなければなりません。不正確または虚偽のデータを提供し、身元詐欺が疑われる場合、これを記録します。

オンラインショップを閲覧するために個人データを提供する必要はありません。ただし、このポリシーの「自動的に収集するデータ」セクションに記載されている情報や、「マーケティングコミュニケーション」セクションに従ったマーケティングコミュニケーションを収集する場合があります。

メールや郵便でお問い合わせいただいた場合、対応の記録を保持することがあり、電話でのやり取りも記録することがあります。

自動的に収集するデータ

オンラインショップを訪問する際に、当社または当社の代理で第三者が、デバイスや活動に関する情報を自動的に収集し、保存します。この情報には、(a) コンピュータまたは他のデバイスの一意のID番号、(b) デバイスに関する技術情報（デバイスの種類、ウェブブラウザ、オペレーティングシステムなど）、(c) タイムゾーンや言語などの設定や設定、(d) ブラウジング行動やパターンに関する統計データが含まれることがあります。この情報は、ポリシーの「クッキー」セクションに従ってクッキーを使用して収集し、匿名でオンラインショップや提供するサービスの改善、分析、研究目的で使用します。

マーケティングコミュニケーション

当社からのマーケティングコミュニケーションを受け取ることに同意する場合、ニュースレター、ブログ投稿、調査、新しいイベントに関する情報を含むコミュニケーションを送信するためにデータを処理することに同意します。あなたの同意の記録を保持します。

マーケティングコミュニケーションを受け取らないことを選択することができ、メールでお問い合わせいただくか、マーケティングメールからの購読解除をクリックするか、オンラインアカウントで設定を更新してください。マーケティングコミュニケーションの購読を解除した場合、新しい設定が反映されるまで最大5営業日かかることがあります。そのため、マーケティング目的で個人データを記録に保持し続けます。

個人データの合法的な処理

予約したイベントのチケットや注文した商品を提供する契約上の義務を果たすために、個人データを使用します。イベントや商品に関する情報を提供するため、またイベントや商品に関する質問、コメント、苦情に対応するために連絡します。

また、正当な利益のために個人データを使用することがあります。これには、必要なカスタマーサービスの提供、当社間の他の契約条件の執行、規制および法的目的（例：マネーロンダリング防止）、監査目的、このポリシーの変更についての連絡が含まれます。

データを共有する相手

当社の指示に従って機能を実行するために任命するサービスプロバイダー、下請け業者、代理店と個人データを共有することがあります。これには、支払いプロバイダー、メール通信プロバイダー、ITサービスプロバイダー、会計士、監査人、弁護士が含まれます。

特定の状況下では、適用される法律や規制に基づいて個人データを開示しなければならない場合があります。例えば、マネーロンダリング防止プロセスの一環として、または第三者の権利、財産、安全を保護するためです。

また、合併、資産の売却、統合または再編成、資金調達、または当社の事業の全部または一部の他社への買収に関連して、またはその交渉中に個人データを共有することがあります。

個人データの保存および処理場所

個人データの一部または全部が、EU外に保存または転送されることがあります。例えば、メールサーバーがEU外にある場合や、サービスプロバイダーまたはそのサーバーがEU外にある場合です。個人データに関して適切な保護措置を提供した組織にのみ個人データを転送します。

クッキー

クッキーは、ウェブサイトからコンピュータのハードドライブに転送される一意の識別番号を含む小さなテキストファイルです。クッキーはブラウザを識別しますが、名前や住所などの個人データをウェブサイトに知らせることはありません。これらのファイルは、ユーザーがそのウェブサイトを再訪したときに識別するために使用されます。

当社のオンラインショップは、再訪時にあなたを認識し、設定や好みをパーソナライズするためにクッキーを使用します。ほとんどのブラウザは、最初はクッキーを受け入れるように設定されています。クッキーを受け取ったときに通知するか、クッキーを受け入れないようにブラウザの設定を変更できます。ただし、クッキーを受け入れない場合、オンラインショップが効率的に動作しない可能性があります。

また、Google Analyticsを使用してオンラインショップの使用状況を監視しています。Google Analyticsは情報を匿名で収集し、オンラインショップへの訪問回数、訪問者の一般的な出所、サイト滞在時間、訪問したページなどの情報を詳細に記載したレポートを生成します。Google Analyticsは、コンピュータのハードドライブにいくつかの永続的なクッキーを配置します。これらは個人データを収集しません。これに同意しない場合は、ブラウザで永続的なクッキーを無効にすることができます。これにより、Google Analyticsが訪問を記録するのを防ぐことができます。

セキュリティ

個人データの不正または違法な処理、偶発的な紛失、破壊、損傷から保護するために、適切な技術的または組織的な措置を使用して、個人データの適切なセキュリティを確保する方法で個人データを処理します。提供されたすべての情報は、当社の安全なサーバーに保存されます。支払い取引はSSL技術を使用して暗号化されます。

パスワードを提供した場合、または選択した場合、そのパスワードを秘密にしておく責任があります。

ただし、システムが完全に安全であることはできないことを認識しています。したがって、これらの手順を踏んで個人データを保護しますが、個人データが常に完全に安全であることを保証するものではありません。

あなたの権利

当社が保有する個人データのコピーを取得し、不正確または不完全な場合に個人データの誤りを修正するよう要求する権利があります。また、いつでも個人データの削除を要求する権利があります。これらの権利を行使するには、または適用される法律に基づく他の権利を行使するには、メールでお問い合わせください。

要求が明らかに根拠がないまたは過度である場合、管理手数料を請求する権利を留保します。
このポリシーに関連する苦情や、当社の個人データの処理に関連する苦情がある場合は、英国の監督機関である情報コミッショナー（www.ico.org.uk）に連絡する必要があります。

当社のオンラインショップには、興味のある他のサイトへのリンクが含まれている場合があります。これらのリンクを使用して当社のサイトを離れた場合、そのサイトに対する管理は行っていないことに注意してください。したがって、そのようなサイトを訪問中に提供する情報の保護とプライバシーについて責任を負うことはできず、そのようなサイトはこのポリシーによって管理されていません。該当するサイトのプライバシーポリシーを確認し、注意を払う必要があります。

保持

当社に登録した場合、アカウントを閉じるまで個人データを保持します。
当社からのマーケティングコミュニケーションを受け取る場合、そのようなコミュニケーションの受信を停止するまで個人データを保持します。
その他の方法で当社に予約を行ったり、質問やコメントで当社に連絡した場合、そのような連絡から48か月間個人データを保持し、さらなる問い合わせに対応します。

一般

このポリシーのいかなる条項も、管轄権を有する裁判所によって無効または執行不能とされた場合、その条項は、できる限り当事者の意図を反映するように解釈され、他のすべての条項は完全に効力を持ち続けます。

このポリシーは、イングランドおよびウェールズの法律に準拠し、それに従って解釈されるものとし、イングランドの裁判所の専属管轄権に従うことに同意します。
このポリシーの条件を随時変更することがあります。変更を認識するために、このポリシーを定期的に確認する責任があります。変更が有効になると当社が述べた時点でオンラインショップを引き続き使用する場合、変更を受け入れたことになります。